Fulfil to Invoice
Turning a completed delivery into a billing document and recorded revenue.
Workflow
- 01Delivery Confirmation
- 02Billing Document Creation
- 03Invoice Generation
- 04Revenue Recording
If you change this
It implies 6 topics across 3 modules, including Customer Relationship Management and Supply Chain Management which you might not expect.
See the path ahead →The workflow
- 01
Delivery confirmation
Delivery is confirmed, which is the event that makes the order billable.
- 02
Billing document creation
A billing document is raised from what was actually delivered, not what was ordered.
- 03
Invoice generation
The invoice is produced against agreed terms and tax treatment.
- 04
Revenue recording
Revenue is posted to the ledger under the agreed recognition policy.
Bill from the delivery, not the order. Billing the order is how businesses invoice for goods that were short-shipped, and the credit note costs more to process than the original invoice.
What you need in place
- Delivery-based billing: The billing trigger is confirmed delivery, with partial deliveries handled.
- Tax determination: GST treatment derived by rule, including exports and exempt supplies.
- Revenue recognition rules: Configured to the accounting policy, especially where delivery and performance differ.
- Billing exception queue: Somewhere blocked billing goes to be worked, visible to a named owner.
Metrics and KPIs to track
Delivered not invoiced
Value delivered but not yet billed, and its age.
Billing cycle time
Time from delivery confirmation to invoice issued.
Credit note rate
Credit notes as a share of invoices, split by cause.
Touchless billing rate
Invoices produced with no manual intervention.
Alongside this